Emergency Response System
The 112 mobile app is a government of India initiative and SilverStar provides a complete end-to-end software solution for the management of this emergency services app. Our solution includes:
- Web based emergency management software
- Mobile app for drivers of response vehicles
- SMS and email alert notification system
- Current and historical reports of events
- Feedback mechanism for live and post-crisis situation
- Records of real-time movement and communication
- Bilingual (Hindi and English) mobile app for drivers
It is easy to get started immediately with our easy-to-use administrator tools. With minimal training, managers add vehicles and driver details, ask drivers to download the free UT112 app, and begin managing emergency information in real-time. Upon receiving an emergency call - as soon as a responder enters incident details – it is easy to start resource (vehicle/ambulance)planning, update and edit this information at any time.
Advantages of the SilverStar Emergency Response 112 Mobile App System:
- Commanders get search functionalities to manage incidents effectively with the shortest possible time lapse
- Commanders can view dispatched, current, and completed incidents on one screen – to make effective decisions
- Check and track live vehicle on a map, this visual element makes dispatch easier
- Send messages from the dispatch screen to the driver app for hand’s free communication that lets the driver focus on driving
- Commanders can manage the driver database by easily adding, editing or deleting drivers
- Driver activity reports include a report of current logged-in drivers and driver work hours
- Logged-in drivers are visible to dispatchers on a map
- User management keeps your data secure with restricted access to various systems
- The bi-lingual phone app can be customized to the local state language (as well as English)