The SilverStar Credit Card Policy

SilverStar guarantees the safety of your online purchases:
We at SilverStar are so confident that your credit card transaction will be secure that we back every online purchase made at SilverStar with our Shop Safe Guarantee. Linked by Paypal's® real-time credit card processors that processes over $6.5 billion Dollars annually through Paypal® payment services and its global infrastructure that manages more than 6.5 Billion communication and transactions each day, SilverStar uses the latest in encryption technology to ensure that every transaction is safe.

The SilverStar Shop Safe Guarantee:
In the unlikely event that unauthorized use of your credit card occurs, follow the reporting procedures defined by your credit card provider and contact us at accounting@plexitech.com immediately. Most credit card companies cover all charges that result from unauthorized use of your credit card or may limit your liability to $50.00 US - the maximum liability allowed under the Fair Credit Billing Act. For additional information on the Fair Credit Billing Act, contact the Bureau of Consumer Protection or visit the Federal Trade Commission web site.

If your credit card company holds you liable for unauthorized charges made as a result of your credit card purchase from SilverStar while using our secure server, we will reimburse you for the remaining liability, up to the maximum of $50.00 US.

MasterCard Zero Liability:
When you make your purchase on SilverStar using your MasterCard®, you'll also receive the benefit of MasterCard's Zero Liability. If someone makes an unauthorized purchase using your MasterCard card number, you will not be responsible for that purchase. If you are a MasterCard credit card or debit card cardholder, you will receive the benefit of Zero Liability in the event of the unauthorized use of your U.S. issued MasterCard as long as you have an account in good standing, and you have exercised reasonable care in safeguarding your card, and you have not reported two or more unauthorized events in the past 12 months. Zero liability does not apply to commercial cards or PIN-based transactions not processed by MasterCard. For full details visit www.mastercard.com.

SilverStar Technology:
Our secure server software encrypts all of your personal information, including credit card information. The process of encryption takes the information you enter and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet.

Once your encrypted personal information is received on our secure server, it is translated back into its original form and stored in our off-line database. Your credit card information is not transmitted over the Internet again. To further ensure the safety of all your personal information, we've located our off-line database in the SilverStar secure data center.

Credit Card Security Desk:
If you are more comfortable with inputting your credit card number over the phone, you can call the SilverStar Customer Service Center with your credit card information.